Welcome! How can we help?

Loconyms & Glossary

Welcome to the world of travel. 

As you're getting started on the Locomote Travel Management Platform (TMP), there are some common terms and/or abbreviations that are handy for you to know.

Here's an overview of Locomote basics to get you through those cold nights. 

  

ACH

Airline Content Hub - Travelport's various direct connections with carriers, usually low-cost or hybrid carriers that are offering low-cost or "web" fare content and is not made available in the GDS.

(eg. Jetstar flights, as Jetstar is an Australian low cost carrier.)

Administrator

The Administrator is one or more person(s) assigned the highest permissions within the company. Their responsibilities include managing the team's profiles, managing workflows, modules and assigning roles to the appropriate people. 

ATPI

The ATPI Group is one of the world's leading and long established global travel management and events businesses.

Cancellation penalty

A fee to charged to customers that cancel flights after booking reservations. Fees typically vary based on the agency or carrier.

CB/PIN/ID

A corporate membership number, used by a vendor to charge the corporate back (chargeback)

CBT

Corporate Booking Tool - Allows travellers and their travel arrangers to search, evaluate, and book hotels, flights and car rentals. We use Travelport's Universal API to access and book all of this flight, hotel and car content across multiple platforms that aggregate content from the majority of air, hotel and car vendors (GDS and non-GDS).  

CC

Credit card - a form of payment, often required when a deposit is required

CD

Corporate Discount number - a CD is the number of the agreement between a vendor and a corporate. It is used by a vendor to provide discounted rates to the corporate.

CIBTVisas

https://cibtvisas.com.au/ is a CIBT company and provides the service used to support the "International visas" module within the Locomote platform. CIBT Visa is the largest issuer of VISAs in the world.

Class

Travel class is the quality of accommodation or public transport. The accommodation could be a seat or a cabin. The higher the class, generally the more expensive the cost will be. 

Client File

Also known as BAR (Business Account Record), the Client File stores customer information in the Galileo system, that can be transferred into the booking file.

Conditions

A set of terms or rules, outlining what the seller/vendor is willing to provide/not provide, upon the financial agreement in the purchase or sale of goods/services by a customer. 

Cost Authoriser

The role appointed by the company administrator, to a person or group of persons, who have the ability to approve or deny travel when the travel workflow involves the cost/financial approval. Generally this will be appointed to the Finance/Accounting department of a company to ensure the company can afford to send their employees on a business trip. 

Cost Centre

A module in Locomote's platform, a cost centre is a department within a business to which costs can be allocated. Within the platform these can be configured to include budgets within each cost centre, where employees can be allocated to specific cost centres to audit the travel costs incurred. 

CRS

Computer/central reservation systems eg. GDS

 

Dashboard

The main front page of the Locomote platform, when logged in. The Dashboard contains the logged-in user's current booked trips, upcoming and past trips. Depending on the role of the user logged in, a different Dashboard will appear as the main/home page of the platform. 

DFAT

Department of Foreign Affairs & Trade - The Locomote platform uses the DFAT service as the default Country Risk List (refer to Risk Authoriser) 

http://dfat.gov.au/geo/pages/countries-and-regions.aspx   

ETA

Estimated time of arrival

ETD

Estimated time of depature

Fare Rules

Refer to Conditions; Fare rules supply the requirements or penalties associated with a specific fare quote. These can include:

  • Day and/or time restrictions
  • Seasonality
  • Blackout dates
  • Stopovers
  • Flight restrictions
  • Advanced reservation/ticketing requirements
  • Surcharges
  • Minimum & maximum stay requirements
  • Travel restricitons
  • Ticket restrictions
  • Accompanied travel restrictions
  • Cancellation or change penalties

FF

Frequent Flyer or Frequent Flyer Program is a loyalty program offered by a supplier. The program is designed to encourage customers to sign-up for the program and earn points in exchange for rewards, offered by the supplier. 

FOP

Form of Payment - The way in which the customer intends to pay for the goods/service eg. Credit card, cash, cheque, invoice or on a business account. 

GDS

Global Distribution Systems - An international computer reservation system that aggregates and accesses many databases of suppliers, airlines, hotels, cars etc. in different countries, such as Galileo.

HomePort

The port from which a traveller originates eg. Melbourne = Melbourne Tullamarine Airport 

IATA

International Air Transport Association - the trade association of the world's airlines. IATA plays an important role in the creation of essential training and validation materials for airlines and travel agencies, for the safe-keeping, processing and management of revenue distribution, dangerous goods transport training, and air safety for both the industry and passengers.

Layover

The period of time spent between connecting flights. 

LCC

Low cost carrier - A low-cost carrier is a supplier (eg. airline) without most of the traditional services provided in the fare, resulting in lower fares and fewer comforts. Typically add-ons will be extra eg. Food, priority boarding, seat allocating, and baggage.

OBT

Online Booking Tool - What Locomote is known as

OTA

Online Travel Agency

PAX

Abbreviation for Passenger (eg. 2 PAX = 2 passengers)

PCC

Pseudo City Code - In the aviation industry, a pseudo city code is an alpha-numeric identifier for a corporate user of a computer reservation system (CRS) or global distribution system (GDS); generally the code can be 3-4 characters long. Eg. MEL = Melbourne Tullamarine Airport

PNR

Passenger Name Record - is a booking reference, the basic form of a computerised travel record. The record (in the database of a CRS) contains the itinerary for a passenger, or a group of passengers travelling together. PNRs can be used for airlines, hotels, car rentals, airport transfers and rail trips. 

Plate/Plating (carriers)

A carrier that is a ticket has been issued on behalf of. When a ticket is issued for an interline itinerary (i.e. multiple carriers who have agreed to combine their fares), one of the airlines in that itinerary will be selected by the ticketing agent as the issuing airline, commonly referred to as the "plating carrier". 

Eg. Qantas (QF) will the plating carrier of a Jetstar (JQ) flight.

RES

Reservation System - The system that holds the PNR until 3 days prior departure. 72 hours prior departure, it then goes to the DCS (Departure Control System), that holds extra info such as baggage belts, check in status or gate numbers. 

Rerouting

The process to change the original path of travel.

Risk Authoriser

The role appointed by the company administrator, to a person or group of persons, who have the ability to approve or deny travel when the travel workflow involves the risk approval. The risk is defined as the travel risk for the traveller.

Eg. If the trip request is to a country or region listed on the DFAT's country 'do not/avoid travel' list, then depending on the nature of the trip, the Risk Authoriser can deny a trip request.

SmartPoint

Travelport's front-end software that TMC's can utilise in conjunction with the Locomote platform.

SSR

Special Service Request - A request sent to the supplier to communicate a traveller's preferences and/or special service needs. This can be for a hotel, airline or car rental supplier.

Eg. SSRs include information such as meal preference, seating preference or special assistance required the traveller(s).

T&E

Travel and expense spend

Ticketing

The process of creating and managing a booking by a customer, issuing a document or electronic record to a customer by a supplier. This record confirms that an individual is entitled to a seat on a flight, a room or a rental car.

The ticket can consist of customer details, the supplier, a reference/ticket number, time and date, destination, form of payment, restrictions, fare amount (incl. taxes) and baggage allowance. 

TMC

Travel Management Company - a company, usually filled with flight agents who looks after every aspect of a traveller's booking.  

TMP

Travel Management Platform - Locomote's online booking tool; TMP is designed to handle end to end travel requirements by tying the travel process together as an end to end travel solution, hosting our Corporate Booking Tool and other plug-in apps to support trip approvals, tracking of visas, vaccinations, etc. The TMP is where a travellers' profile information (personal details, loyalty programs etc) is stored and transferred into Travelport's Universal API (uAPI).

Traveller

The Traveller role is designated to a low or base level user. Depending on the company configuration, a traveller can organise their own travel or they can have their travel arranged on their behalf (refer to Travel Arranger.) They are the end-user of the Locomote platform.

Travel Arranger

The role appointed by the company administrator, to a person or group of persons, who have the responsibility to arrange travel on behalf of travellers. The Travel Arranger often works closely with the TMC or agency, to ensure the travel arrangements for the traveller are correct. The Travel Arranger has a higher level of access and can also manage their assigned traveller's profiles.

Travel Authoriser

The role appointed by the company administrator, to a person or group of persons, who have the ability to approve or deny travel when the travel workflow involves the risk approval. The risk is defined as the travel risk for the traveller. 

Travelport

Travelport is a privately owned travel commerce marketplace organisation, providing leading distribution, technology, payment solutions for the global travel and tourism industry, with a presence in over 170 countries. Travelport provide the Universal API (uAPI) service layer for organisations like Locomote to access and interact with all of their GDS systems. 

uAPI

Universal API (Application Programming Interface) - This is the interface we choose to use to interact with Travelport GDS's to obtain information on and book fares and rates.

uP

uPolicy or Universal Policy - This is the part of the GDS that stores a traveller's preferences for booking policy, and influence the timeframes and rates for fares they are allowed to book.

uR

uRecord or Universal Record - one record in the GDS that can hold many PNRs (hotel flights etc). Known as a "Super PNR."

Workflow

The process a user must follow when booking a trip, from start to finish. The sequence of steps can be configured by the Company Administrator where specific targets or gates can be managed by other personnel eg. Travel Authoriser, Risk Authoriser and Cost Authoriser. The 'gates' that can be setup could be required fields eg. Reason for Travel in order for the company to properly audit and manage the travel process for their employees. 
Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.