Label states

On the Dashboard, you will notice that all of your Trip Requests have a label state to indicate their status.

Below is a summary of the label state meanings:

 Trip Request saved

 Request submitted and awaiting authorisation by an Authoriser*

 Pre-trip approved (if applicable) and pending itinerary issued by a Travel Consultant

 Trip Request is rated as high risk and awaiting authorisation by a High-Risk Authoriser

 Trip Request declined by an Authoriser

 Trip Request declined due to high risk 

 Itinerary currently being created

 Itinerary sent to Travel Consultant to assist with trip request

 Quote(s) issued and awaiting cost approval by an Authoriser 

 Itinerary declined by an Authoriser

 Itinerary approved and pending booking/issuing 

 Itinerary awaiting preferred option to be selected

 Booking requires further action, please review

 Trip Request is pre-approved

 Tickets issued

 Trip Request cancelled

 

NOTE: To view the history of your Trip Request - i.e. when the trip was submitted, authorised, cancelled, ticketed, etc. - go to the Messages section of your trip request (from the Trip Details menu)

*An Authoriser is the person responsible for authorising travel within your company. The Authoriser is either assigned to your profile or selected at the time of creating the Trip Request. If you cannot find your Authoriser's name, please contact your Company Administrator.

 

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